Telus Digital Research Hub starts in collaboration with the University of São Paulo and brings experts for global AI scientists and CX industry together

Telus Digital Research Hub starts in collaboration with the University of São Paulo and brings experts for global AI scientists and CX industry together

Telus Digital Invested $ 1 million over three years to advance border research in AI industry-customer experience (CX) applications, software and solutions

Vancouver, British Columbia, February 11, 2025-(Business Wire) -Telus Digital Experience (Telus Digital) (NYSE and TSX: TIXT), A leading global technology company that uses extraordinary customer experiences by the University of São Paulo (USP) in Brazil on March 18. With an investment of $ 1 million over three years, the state-of-the-art facility will serve as a collaborative research area and attract the leading global AI research talents in order to progress in artificial intelligence (AI) CX. The Telus Digital Research Hub is located in the Center for Artificial Intelligence and Machine Learning (CIAAM) in USP, an integrative center founded in November 2023 to catalyze innovation and promote discussions about technological, economic and social effects. Telus Digital joins a remarkable group of global companies, including Motorola, IBM and ITAú, which have already been founded in the center and contribute to the AI ​​research ecosystem of Ciaam.

“The introduction of Telus Digital’s partnership with USP and our new Telus Digital Research Hub on the campus is an exciting milestone for the continued commitment of our company to promote AI research and development, which are different perspectives on reducing the bias and for funding Responsible AI and Global contributes to the potential of AI, “said Renato Vicente, Director of Telus Digital Research Hub. “The commitment of our company for the provision of unusual, kived customer experiences and results for the brands that we serve worldwide will contribute to this and suite of solutions that personalize, secure and scale digital interactions.

“USP is a leading force in research for artificial intelligence and contributes a significant share of Brazilian scientific advances in this area,” said Fabio Cozman, director of the Center for Artificial Intelligence and Machine Learning at USP. “The presence of Telus Digital will improve the research initiatives as well as an atmosphere of innovation for students.”

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